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CV

Professional Experience

​HGA - May 2023 to Present
Design Research Specialist

  • Working in a multidisciplinary team on evidence-based research projects by conducting occupancy evaluation, design research, and content development as part of integrating a holistic design approach to architecture design.

  • Developed collaborative content to integrate diverse perspectives into design processes.

​Games & Interactive Technology Lab
- May 2023 to Present
User Experience Researcher

  • Ran a rigorous benchmarking study on two popular video games assessing cognitive accessibility based on the Gaming Accessibility Guidelines.

  • Collaborated with a team of 12 researchers following 2-week sprints and scrum project management framework.

DIA Design Guild Internship
- Sep 2022 to May 2023
UX Research Intern

  • Conducted quantitative UX research through surveys to support information architecture community initiatives for a non-profit professional organization with over 30 global cities.

  • Collaborated with software company on a longitudinal user research project spanning 3+ years.

  • Recruited participants from the information architecture profession and designed user studies to gain insights into complex problems.

World IA Day Los Angeles Org
- Oct 2022 to May 2023​
Lead Organizor

  • Led a team of 10+ to organize a successful World Information Architecture Conference.

  • Designed logistics for a 100+ attendee conference, overseeing venue selection, catering, audio-visual equipment, transportation, and sponsorship management to ensure a successful and seamless event.

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Skills

  • Survey Design

  • User Interviews 

  • Occupancy Evaluation

  • Contextual Inquiry

  • Competitive Analysis

  • Internet of Things

  • Persuasive Technology

  • Longitudinal Study

  • Statistics

  • Information Architecture

  • Concept Evaluation 

  • Wireframing

  • Usability Testing

  • Figma

  • R

  • SPSS

  • Qualtrics

  • Alchmer

  • ArcGIS

  • otter.ai

Language

  • English - Professional

  • Mandarin - Native 

Volunteering Experience

Work on Climate - July 2022 to May 2023

Qualitative Researcher​

  • Analyzed the trends and areas of improvement in the more than 10,000+ members climate workforce by testing hypotheses 

  • Research on identifying and classifying climate jobs to build the mainstream talent ecosystem

Education

Claremont Graduate University - 2021 to 2023

MA Cognitive Psychology, UX

  • Trained to apply cognitive psychology in user experience research.

  • Courses: Interaction Design & Usability Testing, UXR methods, Applied Cognitive Theory, Data Visualization and Persuasive Technology

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