CV
Professional Experience
​HGA - May 2023 to Present
Design Research Intern
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Contributed to evidence-based research projects within a multidisciplinary team, aiding in post-occupancy evaluation and literature reviews to support holistic architecture design.
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Developed collaborative content to integrate diverse perspectives into design processes.
​Games & Interactive Technology Lab
- May 2023 to Present
User Experience Researcher
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Ran a rigorous benchmarking study on two popular video games assessing cognitive accessibility based on the Gaming Accessibility Guidelines.
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Collaborated with a team of 12 researchers following 2-week sprints and scrum project management framework.
DIA Design Guild Internship
- Sep 2022 to May 2023
UX Research Intern
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Conducted quantitative UX research through surveys to support information architecture community initiatives for a non-profit professional organization with over 30 global cities.
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Collaborated with software company on a longitudinal user research project spanning 3+ years.
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Recruited participants from the information architecture profession and designed user studies to gain insights into complex problems.
World IA Day Los Angeles Org
- Oct 2022 to May 2023​
Lead Organizor
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Led a team of 10+ to organize a successful World Information Architecture Conference.
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Designed logistics for a 100+ attendee conference, overseeing venue selection, catering, audio-visual equipment, transportation, and sponsorship management to ensure a successful and seamless event.
Skills
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Survey Design
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User Interviews
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Occupancy Evaluation
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Contextual Inquiry
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Competitive Analysis
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Internet of Things
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Persuasive Technology
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Longitudinal Study
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Statistics
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Information Architecture
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Concept Evaluation
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Wireframing
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Usability Testing
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Figma
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R
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SPSS
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Qualtrics
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Alchmer
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ArcGIS
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otter.ai
Language
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English - Professional
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Mandarin - Native
Volunteering Experience
Work on Climate - July 2022 to May 2023
Qualitative Researcher​
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Analyzed the trends and areas of improvement in the more than 10,000+ members climate workforce by testing hypotheses
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Research on identifying and classifying climate jobs to build the mainstream talent ecosystem
Education
Claremont Graduate University - 2021 to 2023
MA Cognitive Psychology, UX
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Trained to apply cognitive psychology in user experience research.
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Courses: Interaction Design & Usability Testing, UXR methods, Applied Cognitive Theory, Data Visualization and Persuasive Technology